Sharing Sender Information

You may have a notice from the Postal Service that a piece of Certified Mail is available for you to pick up at the local Post Office.  Sometimes the notice is left at your front door or it may have been in your mail box.

A common question is "Who sent me a certified letter?".  Unfortunately, you can't really tell who is sending you Certified Mail (unless they include their name in the return address).  If the USPS wants you to know, they would put it on the notice they left. You could attempt to call your local post office, but there is practically no chance they will provide you with the senders name.

On the other hand, if you have the need to send a letter via Certified Mail, you probably are glad the recipient can't see your name on the envelope before they accept it.  It's probably a good guess that a lot less Certified Mail would be picked up at the post office if people knew in advance who it was from.

We have heard rumors that the USPS has an online service available that you can sign up for, that gives you advance notice of package delivery.  We've been told that customers can sometimes tell that they are getting a Certified Letter that was printed and mailed by us; OnlineCertifiedMail and/or LetterStream. No one has told us they can see the sender of any other Certified Mail through this service.

And as a reminder, our strict privacy guidelines prevent us from sharing the names of any of our customers with anyone.  Even though we love to help anyone who calls, there are just a few things we can't do.