Emails From Us

Sometimes we will send you emails notifying you of the status of your jobs.

You will see Job Completed emails come from us, which are emails that our system sends out to confirm that we have completed our side of the process of printing and inserting your documents, and they have successfully been handed over to the USPS for delivery.

If you have been receiving emails from us that you didn't ask us to send, it is most likely because you have a pending job in your account.  This will automatically generate a "Pending Job" email from us every couple of days to remind you that at some point in the past you uploaded a letter to send out, but never paid for it - so it's sitting in your account waiting for approval.

You can easily delete a pending job (which will immediately stop the emails from coming to your inbox) by logging into your OnlineCertifiedMail account, clicking the "cart" button in the upper right-hand section of the screen, and then by clicking the "delete job" link located just below the job name.