Letter Origination

Getting Started

OnlineCertifiedMail prints and mails all letters from its facility in Phoenix, Arizona. Because of this, USPS tracking information will show that each Certified Mail letter originated in Phoenix. This is part of the normal mailing process and does not typically impact delivery times.


In This Article


Where Letters Originate

Our company is based in Phoenix, AZ. As a result, 100% of the mail we print and produce for customers originates from Phoenix.

When USPS tracking information is generated for your Certified Mail letter, it will show that the letter originated from Phoenix.


Is the Location Shown on Envelopes?

Some customers may prefer that the outer envelope does not display the city or state where the letter originated.

Thankfully, we use a customized postal permit that does not display the city or state on the envelope. This means your recipient will not see that the letter originated in Arizona.


Will the Location Delay Delivery?

Some customers are concerned that mailing from Phoenix could slow delivery, especially if both the sender and recipient are located in another state.

In most cases, sending your letter through our service will not slow down delivery. In some situations, there is even a slight possibility that the letter could be delivered as fast or faster than if it were sent directly from a local post office.