USPS Tracking Information
When sending a certified letter the USPS will provide tracking details for the mailpiece which can be directly on their website, but also within your OnlineCertifiedMail account!
The tracking information they provide is usually clear and thorough, but sometimes it might leave you scratching your head. In these instances, it's important to keep in mind that we don't have any additional insight into the status of your letter(s). We wish the USPS was able to provide us with insider information, but unfortunately, they do not. While we do guarantee our side of the process, we simply cannot guarantee their side.
Should you still have questions regarding your tracking information, delivery status, or signature file availability we recommend that you contact the USPS directly.
For more information on a letter stuck in transit or undelivered letters, click here.