How do I get my Certified Mail delivery signature?
The signature file (return receipt) is automatically included with all of the letters you send through your OnlineCertifiedMail account. Upon successful delivery, the USPS will provide us with the electronic signature file and you can download or print it from your account.
The signature is available for you to see and/or download on your History page. The word "Signature" will appear under the green status boxes when the signature is available.
The History page can be accessed by clicking the green "History" button located in the upper right hand corner of the page. Upon successful delivery, the USPS should capture a signature for your letter(s). Once the USPS gives us access to the signature files (which can take up to a few business days for them to give us access to) there will be a link that says "signature" (located below the "delivered" link) that you can click to view/print/download that particular signature file.
If you are not seeing a link for the signature for your letter(s) it could be that the USPS either hasn't delivered the letter yet, or they have delivered it but haven't given us access to the signature file yet. It can sometimes take a few business days after the delivery of your letter for you to gain access to the signature file. You can click here to learn more about this.