Download Signature Files

Getting Started

This article explains how to access and download the delivery signature (Electronic Return Receipt) for your certified mail after it has been delivered.

In This Article

• How Delivery Signatures Are Provided
• Where to Find Your Signature
• When the Signature Becomes Available
• What the Signature Includes

How Delivery Signatures Are Provided

Each letter automatically includes an Electronis Return Receipt (or signature file). This file can be accessed electronically through our website after USPS completes delivery.

You will not receive a physical green card in the mail. Instead, the signature is returned digitally and stored in your account.

Where to Find Your Signature

• Log in to your account
• Go to the History page (upper right corner)
• Locate your mailed item
• Look under the status boxes for the green “Signature” link
• Click to view or download the signature file

When the Signature Becomes Available

• The signature is uploaded after USPS provides it
• This can take a few business days after delivery
• If your item shows as delivered but no signature is visible, it has not yet been received

What the Signature Includes

The electronic return receipt includes:

• Delivery date
• Tracking number
• Recipient’s signature