Will I get a green card in the mail?

With OnlineCertifiedMail you will get an electronic signature instead of a physical green postcard. The electronic signature is a document from the post office saying when the letter was delivered which will include the tracking number of your letter and the signature of the person who signed for it. We'll add the signature file to your account as soon as we get it from the postal service.

The electronic signature is available for you to see and/or download on your History page. The word "Signature" will appear under the green status boxes when the signature is available.

The History page can be accessed by clicking the green "History" button located in the upper right hand corner of the page.  Upon successful delivery, the USPS should capture a signature for your letter(s).  Once the USPS give us access to the signature files (which can take up to a few business days for them to give us access to) there will be a link that says "signature" (located below the "delivered" link) that you can click to view/print/download that particular signature file.

Still need help? Contact Us Contact Us