Delivery Confirmation

Getting Started

This article explains how to check the delivery status of your certified letter and where to find tracking updates in your account.

In This Article

• How to Check Delivery Status
• Understanding the “Delivered” Status
• Important Notes About Delivery Responsibility

How to Check Delivery Status

You can view the status of your letter at any time through your account:

• Log in to your OnlineCertifiedMail.com account
• Click the History button at the top of the page
• Locate your letter to review the current status

This page displays the status of each letter, including delivery updates.

Understanding the “Delivered” Status

When the status shows “Delivered”, it means:

• USPS has updated the tracking information
• The letter has been successfully delivered

The signature file (ERR) will be available shortly after successful delivery.

Important Notes About Delivery Responsibility

• OnlineCertifiedMail is responsible for:
  • Printing your letters
  • Placing them into certified mail envelopes
  • Handing them over to the USPS
• Once the USPS has your letter:
  • USPS handles the delivery
  • Tracking updates come directly from USPS
  • No additional delivery details beyond USPS tracking are available

In most cases, the tracking information shown in your account matches USPS records, and no further updates can be provided beyond that.