Too Many Login Attempts

Getting Started

This article explains why you might see a “Too Many Login Attempts” message when signing into your OnlineCertifiedMail account and what to do about it.


In This Article


What “Too Many Login Attempts” Means

  • OnlineCertifiedMail limits the number of failed login attempts you can make in a short period of time to protect your account.
  • If that limit is reached, the system will temporarily block further login attempts to keep your account secure.
  • This is a standard security measure used to prevent unauthorized access and protect your personal information and account.

How Long the Limit Lasts

  • If you receive a “Too Many Login Attempts” notice, you’ll need to wait about 20 minutes before trying to log in again.
  • During this time, further login attempts can extend the suspension period.

What to Do Next

  • Wait the 20 minutes before trying again.
  • When you do try again, make sure you are using the correct email address and password so you don’t trigger the limit again.
  • If you’re unsure of your password, use the lost password option on the login page to reset it.
  • Once the wait period is over and you enter correct credentials, you should be able to access your account again.

If you continue to have trouble logging in after waiting, double-check your credentials and ensure you’re not making repeated incorrect attempts.